Rugid gear does stand by their warranty policy, and will replace damaged or defective bags/cases. After purchasing, the large handgun case I have failed at the corner due to manufacturer defect. After talking with Jeff, they honored the warranty and sent me a new bag to replace the defective one. Thanks Jeff!
An update to my last review: it is water proof. However, the seam quality isn’t the best.
The zipper has separated from the outer material on one of the corners, only days after arriving.
There is no actual stitching involved between the body and the zippers, only what appears to be glue.
One can expect this as these are American designed, and Chinese produced, as most things are these days.
I would definitely be willing to pay more if there was either better glue, proper stitching at the seams, or american construction all together.
I liked this case so much we actually have two of them in the family now - mine carries my large frame revolvers, the longest of which is the .44 Mag Ruger Super Redhawk 9.5'' bbl. My wife uses hers to carry a few Glocks.